New Paradigm Aurora Healing Privacy Policy
Completed on 25th November 2022.
Your privacy and the protection of your personal data are important to us.
As of May 25, 2018, we have an obligation to collect and protect your data in accordance with new European standards for data protection. The goal of the new framework is to make sure that we deal with your data in a lawful, fair, and transparent manner, and that we take steps to ensure that your data are adequately protected.
This Privacy Policy is where we explain to you how we collect, use, and store your personal data. You can request further information at any time about what personal information we are holding and how it is being used; you can ask for electronic copies of your personal information to be sent to you; and you can request that we erase your personal data.
We are limited to using your data under the following conditions: where you have consented to it, where we need to do so in order to fulfil our contract with you, or in certain special circumstances, such as compliance with legal obligations, or for other legitimate purposes
As of May 25, 2018, we have an obligation to collect and protect your data in accordance with new European standards for data protection. The goal of the new framework is to make sure that we deal with your data in a lawful, fair, and transparent manner, and that we take steps to ensure that your data are adequately protected.
This Privacy Policy is where we explain to you how we collect, use, and store your personal data. You can request further information at any time about what personal information we are holding and how it is being used; you can ask for electronic copies of your personal information to be sent to you; and you can request that we erase your personal data.
We are limited to using your data under the following conditions: where you have consented to it, where we need to do so in order to fulfil our contract with you, or in certain special circumstances, such as compliance with legal obligations, or for other legitimate purposes
Our contact details
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Name: New Paradigm Aurora Healing
E-mail: [email protected] Web Address: https://www.newparadigmaurorahealing.com Phone number: 07795023671 |
The type of personal information we collect
We currently collect and process the following information:
- Personal identifiers, contacts and characteristics, e.g. your name, phone number, email or any other personal or financial details, as supplied by you solely for the purpose of conducting the business.
- Email - any information supplied by you.
- Contact Form - any information supplied by you.
- During a healing session - any relevant information, to support you and help me with your treatment at that time and going forward.
- Website - as per contact form above and the cookies (which you can manage, so only the essential cookies are collected by the web host.)
- For further information on what is collected and how it is used, please click here - Cookies Policy
How we get the personal information and why we have it
Most of the personal information we collect and process is provided to us directly by you for one of the following reasons:
We use the information that you have given us in order to :
We are limited to using your data under the following conditions:
Under the General Data Protection Regulation (GDPR),the lawful bases we rely on for processing this information are:
You can do this by contacting: [email protected]
- Enquiring or requesting a healing session
- During a healing session
- Purchasing elixirs and / or essences etc.
We use the information that you have given us in order to :
- to support you and help me with your treatment at that time and going forward, during healing session(s).
- Personal and financial information to allow me to process your order (and deliver as appropriate).
We are limited to using your data under the following conditions:
- where you have consented to it
- where we need to do so in order to fulfil our contract with you
- or in certain special circumstances, such as compliance with legal obligations, or for other legitimate purposes.
Under the General Data Protection Regulation (GDPR),the lawful bases we rely on for processing this information are:
- Your consent.
You can do this by contacting: [email protected]
How we store your personal information
Your information is securely stored -
Retention period
We keep your name, and general details as indicated above, for 3 years, from your last contact with us. We will then dispose of your information by shredding all paperwork and deleting your name, contact details and messages from any device we have.
Any personal or health information shared or gleaned during sessions with us will be deleted and/or shredded 3 years after the end of a year your final contact with us, i.e. records up to 31st Dec 2022 will be shredded during Jan 2026.
Any financial information gathered through the banks or other form of payment method will be kept for 6 years from the end of our financial year that they relate to, or longer if a transaction is covers more than one of our accounting periods, in accordance with HRMC guidelines.
- in a locked cabinet, of which I have the only key, i.e. anything written during a session or printed off to use during a session.
- on my phone or other device through which you contact me.
- Essential information on purchases and sessions recorded for tax purposes.
Retention period
We keep your name, and general details as indicated above, for 3 years, from your last contact with us. We will then dispose of your information by shredding all paperwork and deleting your name, contact details and messages from any device we have.
Any personal or health information shared or gleaned during sessions with us will be deleted and/or shredded 3 years after the end of a year your final contact with us, i.e. records up to 31st Dec 2022 will be shredded during Jan 2026.
Any financial information gathered through the banks or other form of payment method will be kept for 6 years from the end of our financial year that they relate to, or longer if a transaction is covers more than one of our accounting periods, in accordance with HRMC guidelines.
Your data protection rights
Under data protection law, you have rights including:
Your right of access -
You have the right to ask us for copies of your personal information.
Your right to rectification -
You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure -
You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing -
You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing -
You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability -
You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights.
If you make a request, we have one month to respond to you.
Please contact us at [email protected] , if you wish to make a request.
Your right of access -
You have the right to ask us for copies of your personal information.
Your right to rectification -
You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure -
You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing -
You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing -
You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability -
You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights.
If you make a request, we have one month to respond to you.
Please contact us at [email protected] , if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at: [email protected]
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk